Frequently Asked Questions

Payment

• Do you accept insurance?

We accept private pay only. Clients may choose to pay with cash or check made payable to your counselor. Some insurance companies may offer reimbursement for assessment services with a receipt outlining the services rendered, which your counselor can provide you.

• Do you have a payment plan?

The payment plan is as follows: 50% of the total fee is due at the Parent Interview. The remaining 50% is due the day of testing before testing begins.

Testing Day Preparation

• How long will my child need to be out of school on the day of testing?

Please make plans for your child to be out of school all day the day of testing. We will provide you with an excuse for your child's absence from school.

• What time should we arrive the morning of testing?

Make plans to arrive at 9:15. Testing begins promptly at 9:30. Please allow plenty of time for getting ready and for travel. It is important not to rush your child on the day of testing. This can produce anxiety in some children and negatively influence the assessment results.

• Can I leave my child and run errands while he/she is being tested?

We ask that you remain in the waiting room while your child is at the office for testing. Your presence insures that your child can leave for lunch and return to the office in time to complete the assessment process. Additionally, some children benefit from one or more breaks during their assessments and may need a mid-morning or afternoon snack. These breaks may occur at any time during the day, so your continual presence is required.

• Will my child be given breaks during the testing day?

Yes, your child will have a break for lunch from 12:00-1:00. Several locations for lunch are available near the office. Short breaks may also occur at various times throughout the day if your child needs a chance to stretch or have a snack. Make sure to have a healthy snack and drink available for your child.

• How long will testing take?

The length of testing will be determined on an individual basis depending on your child's specific diagnostic needs and your child's individual abilities on each assessment. Be prepared to be at the office from 9:15am to 4:00pm with a one hour lunch break.

• Is there anything else I need to do in order to prepare my child for the day of testing?

Give your child all of the prescribed medication(s) he or she takes on a typical day.

If applicable, ensure that your child wears prescription eyewear and hearing aids.

Avoid giving your child any over-the-counter medications for symptom relief (coughing, runny nose, etc.). These medications can cause side-effects that could impede your child's performance on the assessments. If your child is sick on the day of testing, it is probably best to cancel. See our cancellation policy.

Ensure that your child gets a good night's sleep and eats a nourishing breakfast before arriving on the day of testing.

Follow-Up Services

• What types of referrals and/or follow-up services do you offer?

We will provide you with referral sources specifically tailored to your child's assessment results. Such referrals may include, but are not limited to, play therapy for your child, family therapy, a neurological evaluation by a medical doctor, a medication evaluation by a medical doctor., special education services provided through public or private schools, or other specific services that may be deemed necessary as a result of the assessment process.

You may also request your counselor to attend your child's ARD or Parent-Teacher meetings. Your counselor's fee for attendance at these meetings is $125 an hour exclusive of travel time. Travel fees will be assessed on a per mile basis and at the discretion of your counselor.

Reasons for Testing

• What can I learn about my child's behaviors as a result of this psycho-educational assessments process?

Our assessment process evaluates children for a variety of psychological and academic concerns including: ADHD, ADD, Learning Disabilities, Gifted and Talented Placement, Learning style preferences, depression, and anxiety. Given the counselors' specific and extensive backgrounds in child and family counseling, they will also provide parents with suggestions for improving their child's social and family functioning, as well as parenting strategies tailored to the child's unique make-up.